Data Protection Act 1988 - Our Privacy Policy

Silkmore Design takes your privacy seriously. We want to assure you that we are committed to protecting and maintaining the privacy of any information provided to us and retained in our possession. This Privacy Policy explains out privacy practices and explains how we collect your Personal Data, what we collect, how we protect it, as well as the steps we take to ensure your Personal Data is kept secure and confidential. It also explains the circumstances in which we may disclose your Personal Data.

"Personal Data" means names, addresses, phone numbers, and any other personal details that are disclosed to Silkmore Design by You. "You" or "User" or "Data Subjects" means the End User (i.e. the reader or customer).

Please read this Privacy Policy carefully, as once you use this Website (www.SilkmoreDesign.co.uk) and/or the services you will be regarded as having read and accepted this Privacy Policy. Silkmore Design reserves the right to change these conditions as well as the content of the Website at any time without notice. If you do not agree to these conditions, we kindly request you to refrain from using our Website. More information is displayed under the heading, "Modifications."

Your visit to our Website and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions.

Except as stated, any and all Personal Data obtained and stored by Silkmore Design will be kept strictly confidential in accordance with all relevant legislation in the country in which your data is held (i.e. for data held within the UK, the DPA 1988 and relevant European legislation applies).

Your Personal data may be controlled and processed by any Data Processor of Silkmore Design, regardless of which office the the Data Processor is located in, either at the time of your registration or at a future date.

» Communicating with Data Subjects

Silkmore Design may wish to communicate with you by phone, e-mail or post. If you object to us communicating with you by any of these methods, then please contact us via the Website.

When communicating with Silkmore Design online, please remember that all e-mail messages can be viewed by other Internet users whilst in transit. Therefore we recommend that You do not e-mail Personal data unless it is sent through a secure channel, such as the secure forms available on the Website, or contact Silkmore Design by phone, e-mail or post and request a client care representative to contact you.

Users can browse our pages without telling us who they are or revealing any Personal data to Silkmore Design. However, Users who contact us (in order to receive correspondance from us), will need to provide Silkmore Design with Personal Data.

Silkmore Design may use Personal Data to service User accounts and online transactions. It is Silkmore Design's policy to send and recieve individualized information through encrypted channels only. To use our secure services, "cookies" must be enabled. "Cookies" are defined under the heading, "Cookies."

If Users would prefer Silkmore Design not to collect, use or distribute Personal Data, there are always traditional means of communication available. Users should contact us offline, either by phone or post.

» Access to Personal Data

Silkmore Design will, upon proof of identity and at the written request of the Data Subject;
(a) provide access to all Personal Data which we hold on that Data Subject; and/or
(b) provide details of the purposes for which the Personal Data are to be processed; and/or
(c) provide details of the recipients or classes of recipients to whom the Personal Data may be disclosed; and/or
(d) make appropriate corrections, deletions or additions to ensure that the information is accurate, relevant, up-to-date, and complete.

» Use of Personal Data

We may use your Personal Data for the following purposes:
(a) to enable you to access our progress report of your purchase; and/or
(b) to enable you to access and use our services; and/or
(c) to personalize aspects of our services to you; and/or
(d) to send you information we think may be of interest to You; and/or
(e) to facilitate any transactions which You may enter into with us; and/or
(f) to communicate with You.

Should you wish us not to use your Personal Data for any of the above purposes, please contact us via the Website.
We will:
(a) process your Personal Data faily and lawfully; and
(b) obtain your data for specified and lawful purposes only; and
(c) obtain adequate and relevant Personal Data only; and
(d) periodically review your Personal Data where necessary, to ensure that;
i. it remains accurate and up-to-date; and
ii. we do not keep it for longer than is necessary for the purpose(s) of which we require it.
(e) process your data in accordance with your rights under the DPA.

» Protection of Personal Data

Silkmore Design has adopted internal policies to maintain the security and privacy of your Personal Data. These include, but are not limited to, policies related to the storage and disposal of paper information, as wel as electronic information.

When Personal Data is submitted through our secure online forms, it is processed on the Website and protected from unauthorized access by a secure firewall and security infrastructure. During transmission, your privacy is protected by Secure Socket Layer 128-bit encrypting software. Then when the Personal Data is received, we employ extensive physical, electronic and procedural safeguards to make sure it remains secure. We also conduct periodic reviews of the Website security to ensure that our electronic safeguards remain up-to-date and effective. Silkmore Design also assigns and terminates user ID's.

» Disclosure of Personal Data

We do not disclose any Personal Data we have collected. However, in the following circumstances, we may need to disclose some or all of your Personal Data (if required to do so):
(a) for the purpose of, or in connection with, any legal or prospective legal proceedings; and/or
(b) by any enactment, rule of law or by order of a court; and/or
(c) if you breach this Website Privacy Policy and/or Website Terms and Conditions.

We will not, without your prior permission:
(a) sell, rent, license or publish your name or e-mail address or other Personal Data;
(b) communicate your Personal Data to third parties except when it is reasonably incidental to the purpose for which the information is collected. For example, we may disclose Personal Data to a third-party vendor to perfoem administrative, technical, hosting, marketing or other functions (i.e. Silkmore Design may supply your name and address to a company we use to deliver goods or services you may order from us);
(c) transfer your data to a country or territory outside the EEA unless that country or territory ensures an adequate level of protection for the rights and freedoms of Data Subjects in relation to the processing of Personal Data.

In the event that we do disclose your information to a third party, we will take steps to ensure that all such parties protect your data in a manner and to a level that is satisfactory to us.

» Security

Keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your Personal Data, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

» Cookies

A cookie is a very small text file placed on your computer by a web browser, which has been sent by a web server. It is essentially an "identification card" relating to you. The main purpose of our cookies is to identify you when you visit the Website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page. We use cookies to provide you with a better service tailored to suit you. We will store your cookies for a maximum of three months.

Cookies help you to save time. For example, if you register for our information updates, a cookie helps us to remember who you are and what your preferences are. The more you tell us about yourself, the more we can help to find the information you want.

You can adjust your internet browser setting to reject cookies, however, if you do not accept incoming cookies then the performance of the Website on your system may be impaired (i.e. you will not be able to view our progress report of your purchase).

» Modifications

As already stated, Silkmore Design may, at its sole discretion, at any time by updating the text of this page, modify or revise this Privacy Policy. If any material changes are made, we will notify the Users of the changes by displaying a new date at the bottom of the Privacy Policy page. However, it remains the responsibility of all Users to check this statement periodically.

This Privacy Policy was last modified on: 02 December 2006.